How should I prepare my pet before the appointment?
Please allow your pet a short walk, avoid heavy meals immediately before arrival, and share any skin sensitivities or behavior concerns at check-in.
FAQ
Everything you may want to know before booking
Answers about preparation, timing, handling, and appointment policies at Ozdemir Ormancilik.
How long does a grooming session usually take?
Most sessions take 60 to 150 minutes depending on coat condition, breed size, and selected package. We confirm expected timing at drop-off.
Do you groom both cats and dogs?
Yes. We offer dedicated handling routines for both species with service customization based on coat type and temperament.
Can I book nail trimming only?
Absolutely. Standalone nail trim appointments are available and can also be added to any package.
What if my pet gets anxious during grooming?
Our groomers use calm, behavior-aware techniques. If a pet needs breaks, we adjust session flow to maintain comfort and safety.
What is your cancellation policy?
Please notify us at least 12 hours in advance for changes. Late cancellations may affect priority scheduling for future bookings.