Privacy Policy

1. Information We Collect

We may collect your name, phone number, email address, pet profile details, service preferences, appointment history, and communication records when you contact or book with us.

2. How We Use Your Information

Your information is used to schedule and manage appointments, provide service recommendations, communicate updates, improve service quality, and comply with legal requirements.

3. Communications

We may contact you by phone, WhatsApp, or email regarding bookings, reminders, and essential service updates. Promotional messages are sent only where permitted by law.

4. Data Sharing

We do not sell personal information. Data may be shared with trusted service providers supporting booking administration, business operations, and legal compliance under confidentiality obligations.

5. Data Retention

We retain personal data only as long as needed for service operations, customer support, legal obligations, and recordkeeping requirements.

6. Security Measures

We maintain reasonable technical and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable legal limitations. To submit a request, contact us at hello@ozdemirormancilik.com.

8. Cookies and Website Data

Our website may use essential cookies and analytical tools to improve usability, performance, and user experience. You may control cookies through browser settings.

9. Children's Data

Our services are intended for pet owners and household adults. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes become effective once posted on this page with an updated effective date.

11. Contact

For privacy-related questions, contact Ozdemir Ormancilik at hello@ozdemirormancilik.com or call +20 106 820 4403.